Telstra Smart Modem Gen 2 (Arcadyan) Optimize and Fix WiFi | Summary of Information Related to telstra modem lights meaning

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Telstra Smart Modem Gen 2 (Arcadyan) Optimize and Fix WiFi

Telstra Smart Modem Gen 2 (Arcadyan) Optimize and Fix WiFi


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This video shows how to optimize and fix some common WiFi problems on the Arcadyan version of the Telstra Smart modem Gen 2. If you have the Technicolor version there is a video at this link
It covers how to use the modem’s inbuilt WiFi scanner to select a WiFi channel with least interference.
How to turn of band steering so that the 5 GHz WiFi netork can use a different name to the 2.4 GHz WiFi network.
How to fix wrong password errors even though correct password has been entered.
How to turn of Protected Management Frames that can cause problems with older devices.
How to measure the WiFi signal from the modem.

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7 comments

Jayasuriya jay 21/08/2021 - 16:41

Thanks for the video. How do you put this modem in bridge mode please?

Reply
khaled hoblos 21/08/2021 - 16:41

Thanks David…I was struggling to connect my hp envy 4500 for few hours……wow now it is all done. much appreciate

Reply
Roomiestjoker 70 21/08/2021 - 16:41

when I go on my phone the 2.4ghz connection doesn't come up and only the 5g comes up why is that?

Reply
Bugzbunny 21/08/2021 - 16:41

Could u do a video on how to disable 5ghz and enable 2.4ghz because I bought a smart light bulb and it is only compatible with 2.4ghz and I don’t know how to enable it.

Reply
Alexandria H 21/08/2021 - 16:41

I did this then the red light “online” button at the back of gem 2 modem is out

Reply
James Green 21/08/2021 - 16:41

Thanks, David for your video it helped steer me in the right direction, my problem was after connecting to the NBN with the Smart Modem Gen 2 provided by Telstra, having the trouble of being unable to re-link smart devices back to the home hub and the clash of 2.4ghz~5ghz wifi, your mentioning of the problems of 'band steering' and the penny dropped! I just disabled the 5ghz wifi then I could re-link my devices again. After that, I
re-enabled the 5ghz and everything works just fine now so thanks again 🙂 liked and subscribed. Stay awesome!

Reply
saugna 21/08/2021 - 16:41

my modem goes white then it starts blinking then it goes back to white again do you know how to fix?

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